Reviews
Whitney An
19:29 08 Mar 25
I love my haircut (and so does my husband)! Marcella did a great job with my long, thick hair. I will definitely be back to see Marcella.
Lauren Jay
16:20 28 Feb 25
Denisha (Dee) is my favorite stylist here. Her blowout and balayage skills are amazing every time!
Sada Jones
00:20 27 Feb 25
My first time in today, my experience was top tier, the environment was more than welcoming and so relaxing, as a girl with mixed hair I have been experimenting with products for years but never got the results I wanted, I came in to see Marcella for a trim, she gave me a wonderful experience, she showed me products to help with my dry curls and showed me products that helped, I have never been happier with a service, I will be back for another visit, thank you SO much!
ali fulk
02:29 26 Feb 25
I came in for some highlights and a root tap with Ms. Gabby! She was so gentle and took all my requests into account. Amazing consultation and had an answer for all of my questions, she’s very knowledgeable. AMAZING customer service! I would recommend Gabby to any and everyone! Couldn’t be happier with my results, it’s exactly what I wanted!
kelly rose
12:53 21 Dec 24
I purchased a gift card for my daughter to get her hair highlighted. Her “highlights” were orange. She called when she got home and they were very kind to get her back in to redo. Her hair is now all over orange/yellow. She got absolutely no blonde highlights. This has never happened before. She now has to go for a complete color correction on Xmas eve somewhere else . We will have about $350 in her hair before it’s all said and done😢I would like to share an update. Pure salon made good on my daughter’s hair! They responded promptly and got their best stylist Allison and she was able to correct my daughter’s hair at no charge! Thank u again for making her hair color perfect before the holidays!!
Crystal Levy
20:03 20 Sep 24
Great over all experience! Alyssa P. was so sweet & made me feel very comfortable. She offered me a scalp treatment for thinning hair. So relaxing! She made sure I was 100% happy with my cut & services before leaving. Price was fair as well. All of the staff in the salon are super friendly & welcoming.
Robyn Maria
20:02 07 Feb 24
Alissa, Liz and Dee were great. Alissa was very knowledgeable about the products. Dee made my hair feel like silk and beautiful and Liz got me checkin and scheduled quickly. Also, Dee’smassage technique is second to none! Awesome place!!! Highly recommend
Amanda Greathouse
00:15 04 Jan 24
After a big miscommunication with mine and my daughter’s hair appointments, the staff and stylists eagerly fit us in at the last minute. They went above and beyond to make sure we had a great experience and always do!
Melanie Hobbs
23:40 21 Dec 23
Omg I don't know where to start first off the shop is cute and it's full of energy and everyone is so nice they were quick to answer any questions I had they offered coffee or tea when I came in I got a last minute booking for a haircut with Julia and she did an amazing job I was so nervous about getting my hair cut especially since I haven't had one in almost 4 years she really took the time to listen to me to understand my feelings and didn't pressure me into something I didn't want or push products on me she's super funny and overall just a happy person I loved getting to know her and finding out we have stuff in common she did an amazing job on my hair I ended up going super short from what it was originally and I'm super happy I did overall the experience was definitely a 20 out of 10 I would highly recommend coming here to get your haircut to anyone the stylists are friendly and knowledgeable they have a great range of services and the prices are really reasonable
Katie Simondet
20:51 13 Nov 23
Julia did an amazing job on my cut and color. She took her time and listened to what I was looking for. It was a big task because I have a lot of hair. She was patient and took her time with every detail. I appreciate it so much Julia!
Renee Tompkins
23:55 09 Nov 23
I had such an AMAZING experience with Madeline at Pure Salon Spa in Louisville! It was my first time at Pure, and I was blown away with how special I was treated. I was offered a cup of coffee or tea upon my initial arrival, which I found to be very welcoming! My hair stylist, Madeline did such a wonderful job! She even gave me a neck and shoulder message before cutting my hair. And I appreciate that there was no pressure to buy products. I have been to other salons in the area, but I’m excited to share that I have officially found my favorite one! I HIGHLY recommendPure Salon Spa to anyone seeking an exceptional spa experience!You will absolutely LOVE it! ⭐️⭐️⭐️⭐️⭐️ @therealreneetompkins
Trinity Taylor
00:48 05 Nov 23
I had a bad experience with a salon I was previously visiting and found Pure Salon not too long after. I was able to schedule an appointment right away and the lady I spoke with on the phone was very nice and helpful. Once I arrived, I was greeted and checked in as a new client and they even gave me a little welcoming gift! Alyssa was my stylist for the day and she was so kind. I went from red hair to chestnut and she was able to absolutely nail the reference photo I showed her. The cut and color were an almost exact match to what I asked for - I couldn't have been any happier. Thank you so much Alyssa for your services. You did an excellent job and I plan to continue my business with you all.
Shanaia Figueroa
15:32 28 Oct 23
I had my first visit with Pure Salon this week and absolutely loved it! My stylist, Jackie, was super sweet & very attentive to the issues I was wanting to fix with my hair. My natural curls have never looked better, I look forward to my next visit!
Emma Verkamp
20:22 25 Oct 23
I have never been able to justify taking care of myself, but Pure has introduced me to my self that really enjoys it. The staff at Pure is always friendly and accommodating. From offering you a beverage upon arrival to taking extra time with consultations, they always move at YOUR pace striving to make your experience the best. I am pleased with all the services I have received there and have become totally addicted to the Aveda products they use and sell. Not only am I thrilled with my cut and color, I smell AMAZING thanks to the Aveda aromatherapy inspired tonics. It reminds me I am worth the care I get in the form of a hand and neck massage with my shampoo or a dab of relaxing scents in my color or conditioning treatment. No regrets. Highly recommend.
susan mattingly
18:09 14 Sep 23
I thought they were wonderful. Everyone was so pleasant and helpful. Jackie did a brilliant job and made me feel relaxed and comfortable . Thanks to all.
Hd Ki
00:05 30 Aug 23
Service is so so so great! And this is why I keep coming back.The only issue I've had is that it's the second time I go and some things were missed in my hair 🙁 I don't notice till I get home.
Teresa Sawyers
12:33 10 Aug 23
I have never had a salon make me sign a paper that if I miss my appointment, they are going to charge my credit card. First time in Kentucky, but never in Florida. If they have to do that drastic of a procedure, then they should have to make a reminder call the day before the appointment. If there was a reminder recording in place, maybe they wouldn't have to resort to such a drastic practice to charge 20.00 for a no-show. The cuts for me and my granddaughters hair were great. Thank you!!! Louisville prices are higher than Florida for gas, haircuts, and groceries.
Milling Chablal
18:29 18 Jun 23
Great service and customer service. The express root touch up color service is a great idea. I used this and had no issues.
Myranda Tucker
18:47 16 Mar 23
My hairdresser was Dee and let me tell you about this wonderful woman….. Dee_didit :). I enjoyed her energy and the education she provided. I am probably one of the worst females alive. I flatiron and put it in a bun and call it a day. But with doing those things I have damaged my hair. She was able to provide advice on how to repair my hair and also protect it if I continue doing what I am doing. My hair feels healthy and light. I am beyond happy with the service that she provided. I don’t know if you believe in signs but as soon as I got in my car Lizzo- good as hell was playing. Dee you are officially my stylist. Thank you again for your service. You were amazing and a pleasure to work with.
Catherine Sherman
21:38 08 Mar 23
Danesha was great, friendly, knowledgeable.Started out with a neck massage, had a hand massage and love my cut and style defined curls. I am not big on small talk and felt Danesha was in tune with me.The overall atmosphere in the salon was just right. I am looking forward to the next visit with her.
Theresa Helm
14:05 23 Aug 22
I had a 1 hour massage with Erin and she is absolutely wonderful, asked my needs, very friendly and professional!
skylar (sky)
21:31 20 Aug 22
It was pretty nice, I wasn’t too sure what i wanted going in but I decided to get face framing layers (if that’s what its called). the shampooing process is really relaxing, it was a nice visit
Jen Jones
12:53 29 Jun 22
I've been here twice, both times with Madeline. She does an excellent job with color. And Hallie (sp?) at the front desk is wonderful. She seriously goes above and beyond. I will definitely keep coming back.
Carolyn Sipes
12:13 24 Jun 22
It was my 1st time at this salon and seeing Madeline. My previous stylist moved. Madeline was great at keeping me at ease. She asked questions about the processes my previous stylist would do to gather all the information. She did a wonderful job with my hair. The team here will also be doing my hair and make up for my wedding in September. The staff were great at answering my questions and scheduling accordingly.
Joe Slater
17:43 10 Jun 22
Amy was wonderful, I will definitely be back. Everyone on staff I encountered was very friendly and welcoming. I would definitely recommend trying them out!
Gina Cornett
17:47 12 May 22
Julia Did a great job on my hair. She was very receptive to the concerns I had with my hairstyle, and made recommendations based on things that I would like. Keep doing great things Julia!
N Woogle
23:03 04 Mar 22
I had such a great experience here. This was my second time going and it just got better. The calming and friendly atmosphere is perfect. The shampoo scalp massage is to die for. Hot towels for my hands?? We have officially entered the fancy zone in my book. They took great care of me and my hair looks amazing. Thank you all for treating this country mouse like a friend and rocking her hair into city girl chic.
Lynn P
06:31 11 Feb 22
I had a fabulous experience….I felt relaxed and comfortable from start to finish. Julia did an amazing job at making my hair so pretty and healthy, giving me a boost of confidence. Hallie provided excellent customer service as well!!
Kelsie Robb
23:54 29 Jan 22
I cannot say enough about Pure Salon! They have the cutest salon, and their services are well-priced. My stylist Julia really made the experience! She was sweet and engaging and did a fantastic job on my hair. After my visit, she also sent me the kindest note.Every aspect of my visit was so enjoyable. 1000/10 recommend!
Hallie Friedrich
06:29 14 Jan 22
Pure salon is the BOMB.com. I loved everything about my experience from the moment I walked in! Jackie greeted me, she was so kind and excited for me to have my first massage experience. Erin was so wonderful, I asked her so many questions before the massage and she made me feel so comfortable the whole time! Will only go to her and this salon for all my needs!
Leslie Allen
13:21 30 Oct 21
I love how friendly this place is! Very professional and overall wonderful experience
Autumn Wilkins
13:12 31 Jul 21
I received a massage as a gift to Pure Salon and Spa. The salon is like the saying “big things come in small packages.” From the outside, you wouldn’t think much of it, but inside is very classy and modern! It was clean, employees seemed friendly, and I enjoyed the music overhead. I was welcomed when I walked into the salon and checked in promptly. Erin (massage therapist) came to meet me and take me to the room where I had my massage. Very friendly and I enjoyed the service very much! My only piece of constructive feedback would be that my name was on the sign out front. It was a nice gesture since I was a new customer, but (for safety) I feel a sign welcoming all new guests located inside at the front counter would be better. Even though the location is a little far from me (again, the service was a gift from a friend who lives closer), I have scheduled a second appointment since I had a great experience. Thank you, Pure!
